Frequently Asked Questions
Chargeback Time Limits
What are the Visa chargeback time limits?
Visa usually gives merchants 30 days to respond to each step in the chargeback process. The most notable exception is after a pre-arbitration chargeback. If the merchant wants to pursue arbitration, they have 10 days to respond.
Chargeback Time Limits
What are the credit card chargeback time limits?
The amount of time merchants have to respond to chargebacks varies depending on the card brand. While some specific circumstances may call for exceptions, the following time limits by card brand generally hold true: