Chargeback Analytics Management
The most comprehensive chargeback solutions are the ones built on a solid, data-based, analytical foundation
Why Do I Need Chargeback Analytics?
The first step to any efforts to control and ameliorate chargebacks begins with understanding the nature and sources of your chargebacks. Our comprehensive chargeback analytics dashboards give you all the information you need about your chargebacks in customizable, easy-to-use formats. Our dashboards offer valuable chargeback prevention tools that help you manage your merchant accounts to help you avoid costly chargebacks, construct fraud prevention solutions, and engage in other chargeback management strategies.
- Solve duplicate chargeback issues through the use of BIN analytics
- Download refunds by alerts provider and send them to your accounting department for reconciliation
- Compile authoritative data from gateway processors about refunds, decline/accept rate and chargeback amount that can be used for accounting purposes
- Have us contact alerts providers about duplicate alerts to request refunds and credit them to you on a monthly basis
Chargeback Analytics Key Features
Why Should I Choose MidMetrics™?
In many ways, our chargeback analytics dashboards are the heart of MidMetrics™. We developed them out of necessity to use for our own merchant businesses, giving us a powerful, real-time adaptive tool for monitoring the health of our MIDs and keeping track of our entire chargeback ecosystem. This tool has been valuable to our businesses to reduce chargeback disputes and friendly fraud and we think it can be valuable to yours, as well.
There is nothing else on the market that provides the level of control and depth of valuable information as our dashboards. Additionally, MidMetrics™ is the only provider that offers analytics dashboards, chargeback prevention alerts, and a representments solution together in a single platform.
Improve customer experience and reduce fraudulent transactions, fraud costs, and future chargebacks with our chargeback management tools.
Frequently Asked Questions
What are chargeback analytics?
What are the advantages conferred by chargebacks analytics?
A proper chargeback analytics platform should allow you to both:
- View your chargeback data in broad, customizable categories in order to get an understanding of key chargeback trends; and
- Drill down into the details of particular categories of chargebacks or even individual chargebacks in order to glean insights from those more specific examples.