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Frequently Asked Questions

What are Ethoca alerts? Chargeback Alerts

What are Ethoca alerts?

Ethoca is one of the major brands of chargeback alerts providers. The other is Verifi.

What is the advantage of chargeback alert services? Chargeback Alerts

What is the advantage of chargeback alert services?

Chargeback alerts are an important tool for chargeback prevention. Chargeback alerts send the merchant a notification whenever a consumer contacts their issuer to initiate a chargeback. This early notification gives the merchant the opportunity to respond in a number of different ways—including issuing a refund or preparing to dispute or accept the chargeback. Thanks to the alert, the merchant has a wider array of possible responses and a longer timetable to make decisions.