FAQ | MidMetrics

How do I win a chargeback dispute?

Written by Chris Alarie | May 24, 2022 7:27:33 PM

The most important element of winning a chargeback dispute is having compelling evidence in your favor. Chargeback laws and procedures generally favor cardholders over merchants and there are no tricks to win a chargeback dispute without having good evidence. Beyond that, it is important to know how to craft a good rebuttal letter and to be familiar with the specific chargeback procedures of each card brand.