Preventing chargeback fraud is a multi-faceted endeavor. It may require the use of chargeback prevention tools and proactive fraud-prevention policies. It is important to recognize key indicators of potential fraud such as conspicuously large orders or repeated small orders from the same card. It is also important to know the differences and similarities between chargeback fraud (intentional abuse of the chargeback system by a cardholder), friendly fraud (unintentional misuse of chargebacks by a cardholder), and true fraud (identity theft or stolen payment credentials).